Privacy Policy

Last Updated: July 1, 2026

At PAL CNA Training Academy, we value your privacy and are committed to protecting the personal information you provide through our website.

Information We Collect

When you submit an application through our website, we collect the information you provide, which may include:

• Name
• Date of birth
• Email address
• Phone number
• Mailing address
• Program selection
• Other information necessary to process your application

We also collect any information you voluntarily provide during the application process.

How We Use Your Information

We use the information you provide to:

• Process and review your application
• Communicate with you about your application or enrollment
• Maintain student records
• Operate and manage our educational programs
• Enter CNA student information into Headmaster TMU to create and maintain student accounts required for the CNA program
• Meet legal or regulatory requirements when applicable

We do not use your information for advertising or marketing analytics.

Sharing Your Information

We do not knowingly sell, rent, or share your personal information with third parties except when necessary to:

• Process your application payment through our payment processor
• Provide CNA student information to Headmaster TMU, a third-party platform used to create and manage student accounts for the CNA program
• Comply with applicable laws or legal obligations
• Protect the rights, property, or safety of PAL CNA Training Academy or others

Payment Processing

Application fees are processed securely by Stripe. Payment information is handled directly by Stripe and is subject to Stripe's own privacy and security practices. PAL CNA Training Academy does not store your payment card information.

Data Retention

We retain personal information for as long as reasonably necessary to operate our business, maintain student records, comply with legal obligations, and resolve disputes.

Security

We use industry-standard administrative, technical, and physical safeguards designed to protect the personal information we collect. While no method of electronic storage or transmission is completely secure, we take reasonable measures to help protect your information.

Children's Privacy

Our website and application process are intended for individuals seeking admission to our educational programs. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please use the contact information provided on our Contact page.